Shipping policy
Last Updated: November 9, 2026
Thank you for shopping with keiseiclub. This Shipping Policy explains how we process and ship orders placed through our website, https://www.keiseiclub.com.
By placing an order with us, you acknowledge and agree to the shipping terms described below.
1. Order Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Order processing time is separate from shipping transit time. The processing period begins after payment has been successfully confirmed.
2. Shipping Destinations
keiseiclubships to destinations supported by our store checkout, including the United States and certain international destinations.
Available shipping destinations and shipping arrangements will be displayed during checkout based on the shipping address provided.
3. Estimated Delivery Time
Our estimated processing and shipping timeframes are as follows:
Order Processing Time: 1–3 business days after payment confirmation.
Shipping Transit Time: Approximately 6–9 business days after the order has been processed and dispatched.
Estimated Total Delivery Time: Approximately 7–12 business days, based on the estimated processing and shipping transit timeframes above.
These timeframes are estimates and are not guaranteed delivery dates. Actual delivery times may vary depending on the destination, carrier operations, weather conditions, public holidays, customs clearance delays, and other circumstances beyond our reasonable control.
4. Shipping Costs
We offer free standard shipping on orders shipped within the United States.
For international orders, available shipping arrangements will be displayed at checkout before the order is completed.
5. Shipping Inquiries
If you have questions about the shipping of your order, please contact us at hello@keiseiclub.com and include your order number.
We will review the information available to us and provide appropriate assistance.
6. Incorrect or Incomplete Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If you notice an error in your shipping address, please contact us as soon as possible. We will review your request, but changes cannot be guaranteed after an order has been processed or dispatched.
Incorrect or incomplete shipping information may result in delivery delays, failed delivery, or other delivery problems.
7. Lost, Delayed, or Missing Packages
If your package has not arrived within the estimated delivery timeframe, please contact us at hello@keiseiclub.com and include your order number and relevant shipping details.
We will review the information available to us and provide appropriate assistance.
Delivery delays may occur due to weather conditions, carrier disruptions, peak shipping periods, address issues, customs clearance delays, or other circumstances beyond our reasonable control. We do not guarantee a specific delivery date.
8. Failed Delivery or Returned Packages
If a delivery cannot be completed, the shipping carrier may handle the package according to its delivery procedures, which may include holding the package, attempting delivery again, or returning it.
If your package is returned to us, please contact hello@keiseiclub.com for assistance. Any refund or other resolution will be handled in accordance with our Return & Refund Policy and applicable law.
9. Returns, Damaged, or Incorrect Items
If your order arrives damaged or you receive an incorrect item, please contact us at hello@keiseiclub.com before returning the product.
Please include your order number and a description of the issue. You may also provide clear photos of the product and its packaging to help us review the situation and determine the appropriate next steps.
We will review the issue and provide an appropriate resolution in accordance with our Return & Refund Policy and applicable law.
For any return, please contact us and obtain return authorization and instructions before sending a product back. Do not send a return to our business address unless our support team has provided the return instructions and confirmed the return destination.
10. Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible at hello@keiseiclub.com.
Whether an order can be changed or canceled depends on its processing status. We cannot guarantee that changes or cancellations will be possible after an order has been processed or dispatched.
If your order has already been dispatched, please refer to our Return & Refund Policy for applicable return procedures.
Nothing in this section limits any rights you may have under applicable law.
11. Contact Information
If you have any questions about this Shipping Policy or need assistance with an order, please contact us:
Store Name:
keiseiclub
Website:
https://www.keiseiclub.com
Email:
hello@keiseiclub.com
Phone:
+1 505-226-7945
Business Address:
8911 Northeastern Blvd NE #K203, Albuquerque, NM 87112, United States
Customer Support Hours:
Monday–Saturday: 9:00 AM–6:00 PM (MT)
Thank you for shopping with keiseiclub.
- Choosing a selection results in a full page refresh.