Privacy policy

Last Updated: November 9, 2026

keiseiclub("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://www.keiseiclub.com, make a purchase, contact us, or otherwise interact with our services.

By using our Site, you acknowledge that you have read this Privacy Policy.

1. Personal Information We Collect

We may collect the following categories of personal information depending on how you interact with our Site:

  • Contact Information: Your name, email address, phone number, billing address, and shipping address.
  • Order Information: Products purchased, order details, transaction records, delivery information, and customer service communications.
  • Payment Information: Payment-related information necessary to process transactions. Payments are handled through the payment methods and payment service providers available at checkout.
  • Device and Technical Information: Your IP address, browser type, device information, operating system, and other technical identifiers.
  • Usage Information: Information about how you browse and interact with our Site, including pages viewed, links clicked, and other browsing activity.
  • Communications: Information you provide when contacting our customer support team or submitting questions, requests, or feedback.

2. How We Use Your Information

We may use personal information for the following purposes:

  • To process, confirm, and fulfill orders.
  • To arrange shipping and provide order-related updates.
  • To process payments and help prevent fraudulent or unauthorized transactions.
  • To respond to customer inquiries and provide customer support.
  • To operate, maintain, and improve our Site, products, and services.
  • To understand how visitors use our Site and improve the shopping experience.
  • To communicate with you about your orders, account activity, or service-related matters.
  • To comply with applicable legal obligations and protect our rights and legitimate business interests.
  • To support analytics and advertising activities when the relevant services are enabled on our Site.

3. Cookies and Similar Technologies

Our Site may use cookies and similar technologies to support essential website functions, remember preferences, maintain shopping cart information, understand website activity, and improve the user experience.

These technologies may be provided by our website platform and other service providers used to operate the Site.

You may be able to manage cookies through your browser settings and any cookie or privacy controls made available on our Site. Disabling certain cookies may affect some website features or functions.

4. Shopify and Service Providers

Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to offer products and services to you.

We may share personal information with service providers that help us operate our business and fulfill orders. These providers may include:

  • Website hosting and e-commerce platform providers.
  • Payment processing providers.
  • Shipping and delivery service providers.
  • Order processing and customer support providers.
  • Website analytics and performance service providers.
  • Advertising and marketing service providers when those services are enabled.

These service providers may process personal information as necessary to perform services on our behalf or as otherwise permitted by applicable law.

5. Analytics and Advertising

When analytics or advertising services are enabled on our Site, certain information about your device, browsing activity, or interactions with our Site may be shared with the relevant service providers.

These services may help us understand website performance, measure advertising campaigns, and improve the relevance of advertisements.

The information processed and the available privacy controls depend on the services in use and your location. You may be able to manage certain advertising or tracking preferences through available browser, device, or service-provider controls.

6. How We Share Personal Information

We may disclose personal information in the following circumstances:

  • Service Providers: With companies that provide payment processing, hosting, shipping, order fulfillment, customer support, analytics, or other business services.
  • Legal Requirements: When disclosure is necessary to comply with applicable laws, regulations, legal processes, or lawful government requests.
  • Protection of Rights: When necessary to protect our rights, property, safety, customers, or business operations.
  • Business Transactions: In connection with a potential or actual business transfer, merger, restructuring, or sale of business assets, subject to applicable privacy requirements.
  • With Your Direction: When you request or authorize us to share information.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, and complying with applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted to or stored through our Site.

9. International Data Transfers

Your personal information may be processed or stored in countries other than the country in which you reside, depending on the location of our service providers and the systems used to operate our business.

Where required by applicable law, we will implement appropriate safeguards for international transfers of personal information.

10. Your Privacy Rights

Depending on your place of residence and applicable privacy laws, you may have certain rights regarding your personal information. These rights may include:

  • The right to request access to personal information we hold about you.
  • The right to request correction of inaccurate personal information.
  • The right to request deletion of personal information, subject to applicable legal exceptions.
  • The right to request a copy of certain personal information in a portable format.
  • The right to object to or restrict certain processing activities where provided by law.
  • The right to withdraw consent where processing is based on consent.

To exercise an applicable privacy right, please contact us at hello@keiseiclub.com. We may need to verify your identity before processing your request.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

11. Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

If you believe that a child under 13 has provided personal information to us, please contact us at hello@keiseiclub.com.

12. Third-Party Websites

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or applicable legal requirements.

Any updates will be posted on this page with a revised Last Updated date. We encourage you to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us using the information below:

Store Name
keiseiclub

Website
https://www.keiseiclub.com

Email
hello@keiseiclub.com

Phone
+1 505-226-7945

Business Address
8911 Northeastern Blvd NE #K203, Albuquerque, NM 87112, United States

Customer Support Hours
Monday – Saturday: 9:00 AM – 6:00 PM (MT)

We review customer inquiries during our stated support hours.